ADMINISTRATIVE SUPPORT ASSISTANT
Tower Health

Philadelphia, Pennsylvania

Posted in Health and Safety


This job has expired.

Job Info


Overview

About St. Christopher's Hospital for Children

St. Christopher's Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher's is a Magnet® designated hospital and was recognized as a Women's Choice Award Best Children's Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home.

About the Organization

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our seven hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher's Hospital for Children. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health's commitment to Advancing Health, Transforming Lives.

Responsibilities

This position is responsible for all clerical functions associated with the processing of patients services from the Department of Radiology. Serves as Administrative Assistant Support for all sections of the department and as such, performs the following functions:

1. Greets patients in a friendly, customer service fashion.

2. Demonstrates proficiency in utilizing the department's Radiology Information System,

Including but not limited to EPIC, IT-PACS, and Nucleus. Utilizes information systems correctly to perform job description.

3. Interacts with and coordinates service with other institutional services. (Admissions, Outpatient Registration, Emergency Department, etc).

4. Directs patients to the appropriate waiting area for prompt service. Announces the arrival of scheduled patients by contacting each section in order to inform the Lead Technologist, or designee, of same.

5. Answers telephones in a courteous and timely manner according to hospital standards. Promptly responds to, expedites and directs all inquiries in a timely fashion. Takes and delivers messages as needed.

6. Assists with scheduling patient for outpatient Radiology exams as needed.

7. Maintains confidentiality of workplace information according to policies and procedures.

8. Complies with hospital and departmental Personnel policies and procedures.

9. Performs all other duties as assigned by supervisor.

Qualifications

Skills & Abilities:

Must have excellent sensory skills, i.e. eyesight, hearing and speech. Excellent communications skills are essential. Demonstrated computer skills. Must demonstrate the ability to work as a contributing member of a highly functioning, cooperative and efficient team. Must, at all times, demonstrate skills in delivering excellent customer service. Bilingual skills (Spanish) highly preferred.

Training & Education:

High school graduate or equivalent.

Experience:

Preferred: Minimum two (2) years' work experience with at least one (1) year in a health care environment


This job has expired.

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