Basic Purpose:
(1) Provides all clerical services relating to the Service Center operations, (2) reviews and audits all reports and records pertaining to servicemen's expense accounts, sales orders for parts and/or service, maintenance reports of all services vehicles, etc.
Nature and Scope:
The incumbent in this position reports to and performs all clerical duties for the Service Center Manager. He/she serves as receptionist answering phones and greeting visitors. He/she composes letters, emails, etc. to customers, Corporate Headquarters, or internally. He/she prepares bids for service work. He/she keeps records of all maintenance on service trucks and all purchases of gasoline, tires, parts, and/or labor and submits a weekly maintenance report to the headquarters office. The incumbent checks all sales orders for parts and/or service for accuracy and completeness. All expenses of servicemen are turned in to this incumbent who checks to insure that all expenses are in order with proper receipts. Any out of line situations are called to the attention of the Manager. This incumbent issues, qualifies, and approves all local purchase orders.
This incumbent is responsible for maintaining all DOT records and ensuring documents and logs are sent to Louisville headquarters. Knowledge of DOT regulations is necessary.
Principle Accountabilities:
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