Administrative Assistant, OB/GYN Bethesda
Medical Faculty Associates, Inc

Job Info

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Position Summary

This position will perform a variety of secretarial/administrative duties for the OBGYN Department through extensive patient contact.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Provides administrative support to the OBGYN Department.
  
• Obtains, documents, and verifies patient demographic, financial, and insurance information using a computerized scheduling system.
  
• Performs pre-registration activities to gather demographic information; determines medical insurance coverage; identifies patients with delinquent accounts; confirms appointments, and registers patients into a computerized system.
  
• Reviews bump-list, pending report, No-Show Report, MyHealth Admin requests, and GWDOC e-mails daily.
  
• Collects payment due at time of appointment as well as payments for unpaid balances; prepares receipts for all monies collected; provides copies for the reception area, billing office, and the patient.
  
• Provides indigent patients with lists of alternative medical resources.
  
• Receives callers and takes messages as necessary.
  
• Receives, sorts opens, and distributes mail.
  
• Arrange and coordinate all preoperative appointments.
  
  • Contact primary care physician and request necessary referrals for testing
    
  • Gather all results from preoperative appointments before surgery
    
  • Fax information to the surgical unit
    
• Pre-certify all surgical procedures and authorize the in-office procedures.
  
• Initiate Rx orders, Radiology orders
  
• Completes patient paperwork within 3-5 Business Days from the time of receiving the documentation.
  
• Mail out all clinical correspondence for physician(s), review provider schedules daily for accurate scheduling
  
• Other miscellaneous administrative duties (medical records requests, etc.) Touchworks/IDX/Touch Chart
  
• Manage Call In/Rejected Rx task list
  

Qualifications
Education

• A high school graduate or equivalent combination of training and experience is necessary; knowledge of medical terminology.
• Two years of a college education is preferred.

Experience

• A minimum of 3 years of administrative experience in a fast-paced healthcare setting.
• Experience working with patient records, billing, and scheduling in a clinical setting is needed for this position.
• 2+ of customer service experience in a patient care environment, including six months of experience in patient scheduling, is preferred.
• Experience utilizing a computerized patient scheduling system or computer terminals is necessary.
• Familiarity with medical insurance and medical terminology is preferred along with referral and prescription intake experience.
• Bi-lingual preferred.

This job has expired.