Account Specialist- Home Medical Equipment
MercyOne

Job Info

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Employment Type:
Full time
Shift:
Day Shift

Description:
Under direct supervision, performs the daily billing, correspondence and collection functions for all home medical equipment accounts, and assures work procedures necessary to provide timely and accurate billing to facilitate timely receipt of payments from payors.
Your best life. Our one purpose.

At MercyOne, we are dedicated to the well-being of both our colleagues and the patients they serve. Elevating patient-centered care comes from the efforts of all colleagues.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

What you will do:

• Processes and maintains clinical and billing records from admission through discharge.
• Assures complete and accurate documentation to ensure timely billing of accounts.
• Compiles care plan and CMN documentation for data entry. As necessary, inputs, distributes and track 485's.
• Enters data into software systems appropriate for the accounts from the business line being processed. All information entry is to be accurate and in accordance with specific payor requirements.
• Retrieves data for and assists in the preparation and distribution of business/progress reports for the department (including reconciliation of verification reports according to established timeframes).
• Monitors open claims and the overall A/R aging report.
• Posts and balances payments to accounts, reconciles all cash posted amounts with printed EOB's.
• Actively participates in meetings, committees, conferences, in-services and assists in the orientation of new staff members
• Uses effective communication to facilitate and communicate information necessary to ensure timely and accurate billing.
• Is knowledgeable of and actively participates in patient safety and reducing risk to patients. Complies with Safety and Infection Control Policies and Procedures.
• Knows, understands, incorporates, and demonstrates the MercyOne and Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

What we are looking for:

• High school graduate, diploma required. A minimum of one year post high school related course work preferred. Associates degree in business related field preferred.
• Requires an aptitude for figures and a meticulous approach to detail.
• Requires a minimum of 1-2 years billing experience in a health care environment, with at least one year of Medicare billing experience.
• Must have prior experience with insurance verification, healthcare benefits assessment and paperwork and documentation for billing Medicare/Medicaid and commercial insurances. Durable medical equipment (DME) billing and collections experience desirable.
• Must have knowledge and familiarity with medical terminology, diagnostic codes and HCPC Codes.
• Demonstrates aggressive desire to maximize return of home medical equipment accounts.
• Requires excellent communication an interpersonal skill.
• Demonstrated ability to meet deadlines and maintain a high level of accuracy.
• Ability to communicate effectively with a wide variety of individuals and perform a variety of duties characterized by frequent change.

Why MercyOne Western Iowa?

MercyOne Western Iowa serves the needs of individuals in a 33-county area including western Iowa, eastern Nebraska and southeastern South Dakota. MercyOne Siouxland Medical Center, a 238-bed regional facility, is home to the only Level II trauma center in the area - one of only four trauma care facilities in the state to receive verification from the American College of Surgeons - and MercyOne Air Med, a regional helicopter ambulance service. Along with owned and managed hospitals in Primghar and Hawarden, Iowa, and a partnership with Dunes Surgical Hospital in South Dakota, the region also operates a primary care network, specialty care clinics and home health care, providing an entire continuum of preventative, primary, acute and tertiary health care services to provide personalized, compassionate care for the communities we serve and beyond.

About MercyOne and Trinity Health

We are MercyOne: a connected system of health care facilities and services dedicated to helping you and your community live your best life so you can get well-and stay well. With 420 care locations, our clinics, medical centers and affiliates are never too far from home, allowing us to improve the lives of individuals and communities across the state of Iowa and beyond. MercyOne Western Iowa is a member of Trinity Health

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Mission defines us:

MercyOne serves with fidelity to the Gospel as a compassionate, healing ministry of Jesus Christ to transform the health of our communities.

Our timeless Values guide us:

• Reverence
• Integrity
• Commitment to the Poor
• Compassion
• Excellence
• Justice
• Stewardship

MercyOne Cultural Beliefs direct us:

• Be ONE: I benefit from and strengthen MercyOne.
• Personalize Care: Your experience. My responsibility.
• Own It!: I own my actions to deliver our key results.
• Improve Daily: I make improvements every day for those we serve including each other.
• Innovate: I imagine and embrace bold new ideas to revolutionize health.

MercyOne Siouxland Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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