Overview
The Account Coordinator I is accountable for delivering superior customer care to execute all inbound/outbound customer interfaces and managing the order process for assigned accounts. This would include, but not limited to, database setup, approving, verifying, entering and monitoring the status of orders for all assigned accounts. The ACI demonstrates excellent problem solving skills and is responsible for prompt and effective handling of internal and external customer inquiries. The ACI will ensure the accuracy of order to cash (price, terms, allowances, and other legally binding aspects). Meeting strict deadlines and working under pressure is an important element of the position. Possessing a high level of customer interaction is key to the performance of this position as well as working directly with sales to understand the execution of all programs.
Responsibilities
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