Access Navigator
Behavioral Health Network, Inc.

Job Info

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Access Navigator

City: Springfield

State: MASSACHUSETTS

Requistion Number: Springfield-FT-005938

Company Overview

Behavioral Health Network, Inc. (BHN) is a growing non-profit community behavioral health service agency that has been providing services to children, adult, families, and communities in Western Mass since 1938. BHN's mission is to help individuals, families, and communities improve the quality of lives for those with behavioral health and developmental challenges. BHN provides comprehensive, outcome-driven behavioral healthcare. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in multiple settings within our communities.

Job Description:

If you are an experienced direct-care provider looking to help improve our community and grow professionally, then keep reading because this is for you!!

Join our team of competent and compassionate professionals as an Access Navigator in the Outpatient Department at Behavioral Health Network!

The Access Navigator has a unique role in community-based client care. In the CMHC model, you will build working relationships and provide in-the-moment interventions and referrals to support individuals. As an Access Navigator, you'll provide evidence-based care in the context of an integrated behavioral health team led by a Master's-Level. Access Navigators serve as advocates, providing needs assessment, case management, direct telehealth and/or in-person support, and help to access to needed services. The focus of the CMHC program is on quality of care rather than billable units of service. This position requires understanding of community resources and providers, both internal and external to BHN.

Who are we?

The CMHC program is a 2-year SAMHSA grant-funded pilot designed to reconceptualize outpatient community mental health treatment. Teams of service providers work collaboratively in order to expand access to coordinated and comprehensive wraparound services to clients via outcome-driven, evidence-based psychotherapy and social-emotional skills training and support. This program is designed to address the unmet behavioral and physical health needs of unserved and underserved adults and families, with a focus on serving vulnerable populations, and will. Services are delivered in a variety of settings and modalities, including clinics, homes, schools, outreach community locations, or via telehealth platforms.

Successful implementation of our CMHC grant award is poised to inform and transform future program operations. CMHC-funded positions will end at the conclusion of the grant funding in August 2023; however, sustainability planning is embedded in the program, and grant-funded positions will be prioritized for similar open positions within BHN.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

Reasons to work with BHN:

• Work with an agency who does amazing things for others
• You will be able to change a person's life
• You will expand your experience in various health areas at the same time
• You will have the opportunity to grow within the agency
• You will not be bored with our fast-paced environment
• You will have excellent benefits package & time off benefits available

Job Requirements:

What are we looking for in an Access Navigator?

• Bilingual/bicultural candidates encouraged to apply!
• High School diploma with 1-2 years of work experience in related health care field (required).
• Associate's Degree with 1-2 years of work experience in related behavioral health field (preferred).
• Knowledge of mental illness, the interface between mental health and medical conditions and systems, substance abuse, and care management (required).
• Professional demeanor and phone skills in communicating with clients and care team clients (required).
• Familiarity with electronic medical record (EMR,) internet, word processing and email systems (preferred).

**NOTICE**

In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.

The same guidelines noted above apply during flu season (defined as December 1st - through end of flu season as announced by the CDC) for BHN's Mandatory Influenza Vaccine policy.

Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.

How do I apply to be an Clinical Care Coordinator?

If you are interested in this opportunity, please visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

Work Experience:

Entry level

Education Requirements:

High School/GED

Employment Type:

Full-Time

Sign-On Bonus:

Scheduled Hours/Days:

Times May Vary /Weekdays & Weekends

Job Requirements:

What are we looking for in an Access Navigator?

• Bilingual/bicultural candidates encouraged to apply!
• High School diploma with 1-2 years of work experience in related health care field (required).
• Associate's Degree with 1-2 years of work experience in related behavioral health field (preferred).
• Knowledge of mental illness, the interface between mental health and medical conditions and systems, substance abuse, and care management (required).
• Professional demeanor and phone skills in communicating with clients and care team clients (required).
• Familiarity with electronic medical record (EMR,) internet, word processing and email systems (preferred).

**NOTICE**

In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.

The same guidelines noted above apply during flu season (defined as December 1st - through end of flu season as announced by the CDC) for BHN's Mandatory Influenza Vaccine policy.

Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.

How do I apply to be an Clinical Care Coordinator?

If you are interested in this opportunity, please visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

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