Access Associate Senior- Dermatology Batavia
Rochester Regional Health
Job Info
Description
SUMMARY
As a Senior Access Associate, you lead in the management and guidance of team members to maintain Rochester Regional's high-quality standards of customer care.
STATUS: Full Time
LOCATION: Batavia
DEPARTMENT: Dermatology
SCHEDULE: M-F Days
ATTRIBUTES
- Three (3) years of related work experience in a healthcare or customer service setting preferred
- Ability to lead and take direction
- Basic computer skills
- Excellent customer service and communication skills
- Leadership. Provides knowledge, expertise and guidance to a team of access associates; assist in training new employees; serve as a resource to others in the resolution of complex issues
- Customer Service. Manage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information
- Registration & Verification. Complete the registration process for patients and/or their representatives; verify insurance eligibility/coverage and obtain necessary pre-certifications/authorizations when applicable
- Billing & Payments. Collect/process co-payments, deductibles and/or other types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracy
PAY RANGE: $17.25 - $18.90
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
This job has expired.
More Medical and Nursing jobs
|
|
|
|
|
|
Get Hired Faster
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.