Academic Probation Counselor
Southern Methodist University Inc

Dallas, Texas

Posted in Education and Training

This job has expired.

Job Info


Salary Range:

Salary commensurate with experience and qualifications

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Department:

Student Academic Engagement & Success (SAES) is a division within the Office of the Provost at SMU that oversees a wide range of academic support and engagement offices and initiatives.

About the Position:

This role is an on-campus, in-person position.

The Academic Counselor specializes in helping undeclared undergraduate students who are on academic probation reach their potential. This person provides individual academic counseling and success coaching for every undeclared student on academic probation, usually defined as under a 2.0 SMU cumulative GPA, and will also play the primary role in counseling suspended students as to the conditions required for their reinstatement.

The academic counselor will teach academic success workshops, maintain thorough and accurate files, create and distribute annual reports, and will have frequent contact with the Director of the University Advising Center, advisors, and family members on behalf of students. This person will assist with first-generation initiatives and programming.

Essential Functions:

  • Provide undeclared probation students individual academic counseling and problem solving. The average caseload each fall term is 77 students, and the average caseload each spring term is 126 students. Design and implement programs and services intended to facilitate these students' academic progress. Utilizing early alert data from EPR, MPR and Dropout Detective during counseling and outreach.

  • Maintain thorough files, notes and spreadsheets for undeclared students on academic probation. Review student data files-individually and in aggregate-and create annual probation reports based on this analysis. Distribute annual reports to SASP staff, the Committee on Academic Petitions, the University Advising Center, and the Associate Provost for Student Academic Engagement and Success.

  • Assist in the planning, coordination, implementation and evaluation of campus-wide initiatives for first-generation college students. Attend initiative events and other relevant activities.

  • Conduct individual and group academic support sessions with first-generation students to assist in their transition to college and academic progress.

  • Consultation with the University Advising Center (UAC) Director and Committee on Academic Petitions (CAP) for Probation/Suspension/Dismissal. Represent SASP at weekly UAC meetings and bi-annual CAP meetings. Serve on the Associate Provost's Retention Task Force, and provide and solicit feedback from students on academic probation.

  • Consultation with faculty, advisors, and families. Includes review of FERPA permissions and explaining any information sharing limitations that may be required. Utilizing early alert information and tools in Canvas such as Dropout Detective

  • Consultation with students via written and oral communication. Review Early and Midterm progress reports and Dropout Detective, and communicate with students about concerns. Submit Caring Community Connections (CCC) for students as needed.

  • Plan and facilitate four academic success workshops at the beginning of each regular term for new and continuing undeclared undergraduates on academic probation. This includes reviewing expectations, grade performance necessary to complete probation and regain academic progress.

  • Position requires occasional evening and weekend work for academic success workshops and first-gen events.


Education and Experience:

Master's degree is required, preferably in counseling, education, psychology or a related academic discipline.

A minimum of one year of work experience in a university learning assistance program or counseling/teaching/advising at the secondary or post-secondary level is required, which may include graduate assistant positions or internships.

Experience working with academically under-performing college students from a variety of backgrounds is also required.

Experience working with parents/families during stressful situations is preferred.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to establish and maintain effective working relationships with a wide range of constituencies in a diverse community. Must also demonstrate strong written communication skills. The ability to work as part of a team and in an independent role with minimal supervision is essential.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. The ability to manage crisis situations with good judgement and discretion is required.

Candidate must have strong organizational, planning, and time management skills. Must also have strong project management skills.

Candidate must have a strong working knowledge of Microsoft Office.

Physical and Environmental Demands:
  • Sit for long periods of time
  • Stand
  • Handle objects (dexterity)
Deadline to Apply:

June 12, 2023

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601,


SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

This job has expired.

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