Business Operations & Reporting Analyst, Senior

Austin, Texas

Posted in Financial Services
29 days ago

Job Info

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Global Payments is the parent company for TSYS, Netspend, Heartland, TouchNet, OpenEdge, Xenial, Greater Giving, ACTIVE Network, and AdvancedMD. Headquartered in Georgia with over 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit and follow Global Payments on Twitter (@globalpayments), LinkedIn and Facebook.

As a Business Analyst, you will be responsible for all phases of the development life cycle to support NetSpend's Business Intelligence needs. Your primary deliverable will be Qlik Sense applications to assist your business partners in drawing actionable insights from their data. In addition, you will be supporting ad hoc business requests and projects as needs arise.

To be successful, you must be more than just a stellar architect, technician, or data modeler. You will have one foot in IT, while the other is planted firmly with the business users. You will need to bring a diverse spectrum of skills to elicit requirements, design and develop applications, perform data analysis, and present actionable insights from data. You should know what it takes to deliver quality reporting and business intelligence solutions to the organization, understand the value and benefit of solid data analysis practices, and be able to translate that into satisfied business partners.


  • Elicit requirements from a wide range of different teams
  • Evaluate business requirements against existing data sources
  • Develop extract, transform, and load ("ETL") procedures from multiple data sources as needed to meet business requirements
  • Design and develop dimensional data models to support BI application layer
  • Leverage best practices for dashboard and data visualization to make key decisions and drive business results
  • Distill, present, and evangelize findings. Summarize key insights for technical and non-technical audiences
  • Assignments are broad and complex in nature requiring originality, ingenuity, and leadership, and will often have appreciable latitude for decision making and require working under minimum supervision


  • 3+ years of creating BI applications (Tableau, QlikView, QlikSense, Spotfire, Power BI), including dimensional data models and interactive visualizations
  • 3+ years of relevant experience in a data science, business analytics, business intelligence, or business analysis
  • Deep understanding of ETL processes, including normalization and standardization of disparate data sets
  • Strong SQL skills are a must
  • Demonstrated ability to frame complex analytical problems, pull data, and extract insights that led to tangible results
  • Outstanding speaking, writing, and presentation skills, as well as the ability to persuade, inspire, and motivate others.
  • As provided in NetSpend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws

Not Ready to Apply? Join Our Talent Community!!

US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at


Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.

picture of a car
Save money, get a quote!

*Our advertisement policy

Share this job with the community

Click a community link below, and then social share the Business Operations & Reporting Analyst, Senior job.

African American Job Search Logo
Asian Job Search Logo
Disabled Job Seekers Logo
Hispanic Job Exchange Logo
LGBT Job Search Logo
Seniors to Work Logo
US Diversity Job Search Logo
Veteran Job Center Logo